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Are you a shop owner or manager? Then what we offer is simple. We’re your consumer marketing presence and industry marketplace on the Web! Check out a list of benefits and features iCARumba offers.
Internet storefront
- New customer referrals and appointments
- Control your specials and promotions; we create ways for consumers to find them
- Customers informed and "pre-sold" on value of preventive maintenance
- Certification and affiliation recognition
- Facilitate the education of consumers on value vs. price
- Attract your preferred type of customer: Those wanting quality, convenience or value
- Increased customer awareness of service scope and complexity
- Increased customer awareness of pricing and remove sticker shock
- On-line communications with your customer base
- Build customer loyalty
- Balance workflow to bays and staffing with promotions and value exchange
- Obtain valuable customer satisfaction ratings and feedback
- Enjoy highest rate of advertising ROI
- Access to vehicle history and test results
- Access to customer preferences
- Access to market and performance data with like-shop comparisons
- Customer Relationship Management tools
- Call Center support to help facilitate your appointments and build your Internet presence
Help with buying supplies and equipment
- Single-point market place.
- Direct buying power at ToolSource, iCARumba’s online tool store with more than 37,000 professional tools at great prices.
- Access to more suppliers who can’t reach all shops through traditional means with tools, equipment, parts, shop floor supplies, office supplies, operational supplies and retail items.
- Feedback from other shops through the proCARumba message boards.
- Training resources.
- Special offers from suppliers.
Helpful information for improving business performance
Articles for shop managers and owners with industry-specific advice on:
- Hiring
- Marketing
- Training
- Automotive news and links
- Performance comparisons and action plans
- Employee performance metrics
- Shop expansion planning… Remove the fear to grow
- Government and legislation impact and planning
- Financial advice, services and support
- Access to a community
- Time management and improved lifestyle
- Industry-related events and archive
You can get started now by simply calling 800-939-1107 or e-mailing us at support.
Or, want to learn still more? Click back to Pro Home and browse some more, or go to our proCARumba Site Tour to preview functionality.
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